What will our hospitals look like in 5 years? Today's hospitals must adapt to better address the shift to outpatient settings, consumer-focused care, and the digitization of healthcare.  Panelists from the clinical and administrative sphere will engage in an informal and open conversation about humanizing the hospital experience for patients and clinicians.


Peter Bresler (Moderator)

Vice President, Digital Performance, AVIA Health Innovation

peter bresler.jpg

Peter Bresler is the Vice President, Digital Performance at AVIA Health Innovation. In this role, he helps AVIA’s health system members better understand the strategic, financial, and operational value created by their investments in digital solutions.

Prior to joining AVIA, he held numerous leadership roles at Willis Towers Watson and predecessor organizations, including working with large health systems to develop strategies for capitalizing on value-based care opportunities, with a particular focus on partnering with large self-funded employers.

His broad business background includes consulting expertise in health care strategy, mergers and acquisitions, process and organization design, change implementation, human capital measurement and HR function effectiveness. In addition, he has extensive operational management experience in business process outsourcing.

In his over 30 years in consulting and outsourcing, his major clients have come from a broad cross-section of industries in addition to health care, including utilities, transportation, pharmaceuticals, technology, manufacturing, financial services, oil and gas, and retail.  

Peter is a Kellogg Alum, earning a Master of Management degree, with distinction. He also has a Bachelor of Arts degree in economics, with high distinction, from the University of Michigan. Before he joined Willis Towers Watson, Peter worked for Bain and Company, a leading strategy consulting firm.




Julie Creamer.png

Julie Creamer, President of Northwestern Memorial Hospital and co-leader of the Northwestern Medicine Central Region, previously served as Senior Vice President and Chief Transformation Executive at Northwestern Memorial HealthCare (NMHC). A senior executive at NMHC since 1996, Ms. Creamer has played an integral role in developing and implementing the strategic plan for Northwestern Medicine, planning and construction of new facilities for Northwestern Memorial Hospital, and advancing many initiatives that have improved revenue cycle, quality of care, patient safety and information technology.

Ms. Creamer received her Bachelor of Science in Nursing degree from Marquette University and holds a Master of Science degree from the University of Illinois at Chicago. In addition to her work at NMHC, she has published multiple articles and made a number of national presentations on a variety of topics to organizations such as the American Organization of Nurse Executives, the American Hospital Association, the Institute for Healthcare Improvement and the Scottsdale Institute.


Nick Dawson

Corporate Executive Director of Innovation, Kaiser Permanente


Nick is the Executive Director of Innovation for the largest non-profit healthcare provider in the United States. Nick is a designer and has been at the forefront of bringing human-centered design to healthcare as a way to solve our most intractable, wicked problems. Previously, Nick led the Innovation Hub at Johns Hopkins Medicine - one of the first design-based innovation studios in a community hospital setting. In the Hub, Nick built and led a design team focused on reimagining patient care and community health. He also worked with President Obama’s White House to bring patient co-design to the forefront of health policy and national innovation efforts including the 2015 ebola response, President Obama’s precision medicine initiative, and the response to our opioid crisis. Past roles include building innovation programs in community health systems and leading hospital operational departments.

Nick is also the Program Chair of Stanford’s Medicine X program in the Stanford School Of Medicine. He skis in the winter, runs most days, and is forever restoring his antique Land Rover.


Suja Mathew, MD

Chair of medicine, cook county Health

Suja Mathew MD (2).jpg

Suja Mathew, MD is Chair of Medicine at Cook County Health (CCH) and governor of the Illinois Chapter, Northern Region of the American College of Physicians, the largest specialty-based physician organization in the country. As clinician, educator, and administrator, she directs internal medicine service delivery throughout CCH, including Stroger Hospital, Provident Hospital, and a network of ambulatory centers throughout the county of Cook. She also oversees the training of hundreds of residents, fellows, and medical students who rotate through Stroger Hospital’s internal medicine services. Dr. Mathew has a passion for the underserved and particular interest in the areas of social determinants of health and professional satisfaction. She is an awarded teacher and leader and a recognized humanitarian.